Privacy Policy

Aesthetics by S.M is committed to protecting your privacy and handling your personal and health information responsibly.

This Privacy Policy explains how we collect, use, store and disclose your information when you visit our website, contact the clinic or receive services from us.

What We Collect

We may collect:

• Your name, date of birth and contact details
• Appointment, booking and payment information
• Medical history, medications, allergies and relevant health information
• Consultation notes, consent forms and clinical records
• Treatment history, progress notes and clinical photographs, where applicable
• Correspondence and enquiries sent to the clinic
• Information you provide through our website, booking platform or social media
• Technical website information, such as browser data, device information and website activity

We only collect information reasonably required to manage your appointments, assess treatment suitability and provide appropriate care.

How We Collect Information

We may collect information directly from you through:

• The online booking system
• Consultation and medical-history forms
• Consent and treatment documentation
• Email, telephone or social-media enquiries
• In-person consultations and appointments
• Website forms, cookies and analytics tools

Where appropriate and with your consent, information may also be collected from an authorised prescriber, referring practitioner or another healthcare provider involved in your care.

Why We Collect and Use Your Information

Your information may be used to:

• Manage enquiries, appointments and reminders
• Assess your medical history and treatment suitability
• Provide consultations, clinical care and follow-up support
• Maintain accurate health and treatment records
• Process payments and administer bookings
• Communicate important information about your care
• Meet professional, legal, insurance and regulatory obligations
• Improve our services and website experience
• Send marketing communications where you have provided consent

You may unsubscribe from marketing communications at any time.

Disclosure of Information

We do not sell or rent your personal or health information.

Information may be disclosed where reasonably necessary to:

• Authorised prescribers or healthcare practitioners involved in your care
• Timely and other booking, payment or appointment-management providers
• Professional advisers, insurers, IT providers or secure record-management services
• Regulators, government agencies or law-enforcement bodies where required by law
• Emergency or healthcare providers where disclosure is necessary to address a serious threat to health or safety

Third-party providers are expected to handle information securely and only for the services they provide. Some service providers may store or process information outside Australia in accordance with their own privacy practices.

Clinical Images

Clinical photographs will only be taken where relevant to your care and with your knowledge.

Images will not be used for advertising, social media, education or other promotional purposes without separate consent. You may decline promotional use without affecting your access to clinical care.

Storage and Security

Aesthetics by S.M takes reasonable steps to protect personal and health information from loss, misuse, interference, unauthorised access, modification or disclosure.

Information may be stored in secure clinical systems, booking platforms, email systems and other approved digital or physical records.

Clinical records are retained for the period required under applicable Australian and ACT health-record requirements. When information is no longer required, it will be securely destroyed or de-identified where permitted by law.

Website Cookies and Analytics

This website may use cookies and analytics tools to understand website traffic, improve functionality and measure how visitors interact with the site.

You can manage or disable cookies through your browser settings. Disabling cookies may affect some website functions.

Access and Correction

You may request access to the personal or health information Aesthetics by S.M holds about you or ask for inaccurate information to be corrected.

Before releasing information, we may need to verify your identity. Access may be limited in circumstances permitted by law, and a reasonable administration fee may apply where legally allowed. You will be informed before any fee is charged.

Privacy Complaints

If you believe your information has been mishandled, please contact Aesthetics by S.M using the details below.

We will review your concern and respond within a reasonable timeframe.

If you are not satisfied with the response, you may be able to contact the Office of the Australian Information Commissioner or another relevant ACT authority.

Changes to This Policy

This Privacy Policy may be updated when our services, systems or legal obligations change.

The current version will remain available on this website.

Contact Us

AESTHETICS BY S.M

Sam McCreath
Registered Nurse | NMW0002273502

Located inside BOSS Cosmetic Tattoo and Beauty
141/7 Donaldson Street
Braddon ACT 2612

Phone: 0400 501 388
Email: sammccreath@hotmail.com

Last updated: 21 September 2026